How V4L handles your data.
We collect only the information needed to run loyalty, payments, referrals, and support workflows for buyers and shop teams.
Information we collect
We may collect your name, phone number, email, profile image, loyalty balances, transaction history, referral activity, and support messages.
How we use it
Your information is used to verify identity, process rewards, power referrals, send notifications, support WhatsApp automation, and improve product reliability.
Sharing and storage
We do not sell personal data. Information may be shared with payment, messaging, cloud, and authentication providers only where needed to run the product securely.
Retention
We retain records required for loyalty balances, billing, compliance, fraud prevention, and support history for as long as operationally or legally necessary.
Need help?
For privacy questions or account requests, contact the V4L support team through the app support section or our official WhatsApp support number.